Can We Help You?
Our client base is not dependent upon industry. The common thread through all of our most successful relationships is “good people who want to make a positive difference in people’s lives on the road to business success”. These are but a few of the themes we’ve addressed many times over the years:
- Are you succeeding to your own demise? Many of our clients come to us when they are experiencing burn out, illness, family problems and worse while doing whatever it takes to be successful in business. We coach these people to reexamine their deepest values and challenge the limited thinking that results in compromises they believe they must live with. Once these leaders recognize the mental prisons they’ve wound themselves up in and reconnect to their own wisdom, they learn that all of their intentions are worthy of their best effort and they regain their health, sense of balance, and creative ability to make it all work.
- Is getting your core team on the same page “impossible”? Our clients often have extremely talented people who are independent mavericks with a lot of answers. Creative collaboration is compromised in favor of super star status for the most vocal or aggressive personalities on the core team. We facilitate a level of teamwork that is built on the principle that star performers in business challenge and support one another to bring the best out of everyone. When great people learn to listen to one another before the debate begins, it is much easier to achieve the alignment you need to have the extraordinary results that high performing teams are capable of.
- Is accountability and operational excellence missing? Most organizations wrestle with lost opportunity, profit leakage and wasted effort due to the lack of honest problem solving conversations, a reluctance to hold people to the standards of excellence they are capable of, and an inability to implement process improvements across departmental boundaries. We assist people institute a continuous improvement mindset, have the tough conversations in the right way, and implement accountability systems that allow your best people to lead the way to improved performance every year.
- Do you need more leadership in critical positions at every level of your company? Great strategies do you no good when there are too few leaders to implement them effectively. When your best people do not feel free to contribute at the highest level they lose heart and often move on to better opportunities. We assist you identify your next generation of leadership and accelerate their development so they are contributing at higher and higher levels while developing a long term loyalty to your company’s focus on their career advancement.
- Do your people settle for good or mediocre performance due to the absence of a vision and learning culture that inspires excellence? Many organizations focus too much or too little on profitability and fail to teach employees the connection between purpose, performance and reward. They dismiss the importance of a healthy culture as “the soft stuff”. Without alignment between your focus on a healthy financial operation and having people love the organizational purpose and their work experience, you never quite achieve the optimum results that are possible. We assist you identify the mission, vision, values, strategy and culture that is truly inspiring to your people. We then help you articulate the importance of profitability as a prerequisite to creating your company as a “great place to work” with a sustainable competitive advantage.
- Are you in the middle of a huge transition or contemplating making a big decision? Every leader will face huge decisions and be involved in monumental change initiatives on a regular basis. Sometimes you handle them with ease, but once in awhile they can cause undue stress or sleepless nights. We coach you to reflect on your deepest values and return you to your highest intentions. In asking you the tough questions and helping you clarify your own wisdom we support you to navigate through your most challenging moments with peace of mind and the confident heart of a real leader.
But you’ve either had or heard about bad experiences with consultants! Here are the concerns we most often hear and the way we approach these concerns:
- Are consultants an ineffective waste of resources? Of course they are if you hire them to do assessments you don’t act on or are enrolled by the smooth veteran who sends in the junior team to rack up the billable hours. LionHeart focuses on implementing changes that will directly impact your performance and we coach you to manage your consulting budget with both long term value and short term deliverables in mind. We are willing to be even more accountable than your best employees and have often found our best clients were “not looking for consultants” but were happy to develop multi-year relationships with us due to our unique attention to their needs and interests.
- Do I have to look at my shortcomings and admit I’m unable to do my job without help? The best performers in any field develop the habit of acknowledging their strengths and being quietly self confident as they pursue their next learning curve. Leaders who truly excel do not consider themselves a “finished product”. They open themselves up to the help they need to do their jobs to the best of their ability because they know they are the only ones who can do what their company is counting on them for. LionHeart will help you discover your unique talents, fine tune your skills and turn your shortcomings into assets. It’s the unwillingness to look at your need to keep learning that makes you vulnerable.
- If I invest my time in working with a consultant will I be able to focus on what I have to make happen? We value your time and we’ll help you identify where you are working within the limited realm of “I have to” and “I can’t”. We support you to identify your highest leveraged opportunities that will bring about the best return for your limited time, and assist you deal with your toughest issues once, as opposed to several times. You will be surprised at how much more you’ll accomplish with the help of someone who respectfully challenges your limited thinking and provides creative ways to leverage several issues with one set of actions.
- How do we justify spending money on a non-essential service when we are cutting costs everywhere possible? You will need to consider this work an investment in solutions that will pay themselves back in multiple ways. We will design our work with you to focus on short term or long term payback or both, depending on your situation. It is imprudent to spend money you can’t afford to spend, but foolish to avoid the investments you need to make to achieve higher levels of profitability. We have the integrity to talk this issue through with you as if we’re on your side of the table. Otherwise we both lose.
Have you been experiencing these types of challenges? Do you want to learn more about our unique approach? Read The Leadership Imperative