" I led a cross-region, cross-agency group to run several pilot projects to add environmental considerations into Lean Manufacturing practices. Our first pilot company saved over $1,000,000 in time, material, and environmental costs annually. The project's demands, complexity, and challenging team dynamics would have been very difficult for me to manage without the skills I learned during my LionHeart training - it made all the difference!" Margit Bantowsky
Washington State Department of Ecology

Team Facilitation

We work with teams in a variety of ways – from short “jump start” interventions to long term facilitation of major project implementations.  We assist you:

• Clarify your team’s objectives
• Assess their readiness for success
• Identify what’s working and what’s not working
• Recommend the most cost effective intervention that will help you achieve your objectives and develop your people’s skills.

Our service can be delivered as coaches to your facilitators, both behind the scenes and during team meetings.   We also actively facilitate your team meetings when that is appropriate to your objectives.  In either case we bring a substantial set of tools to support your team’s success and learning.  Some of these tools include:

• Conflict Resolution Tools – to resolve existing issues
• Partnership Agreements – to create a commitment to collaborative relationships
• Dialogue and Discussion Tools – to deepen the group’s ability to listen, develop a shared understanding of issues and challenge one another respectfully
• Decision Making Tools – to clarify when the team is in a consensus model and when it is in a solo decision maker model with or without input
• Ladder of Consensus Tools – to expedite your team’s ability to powerfully align around a decision
• Accountability Tools – to expedite your team’s ability to make clear agreements and develop a culture of responsibility, trust and mutual respect
• Customized Conflict Resolution Tools – to provide a step by step approach to resolve issues based on your values and escalate unresolved concerns until there is alignment with the person who has ultimate responsibility for the team

Depending upon what your team’s objectives are, your return on investment can be substantial:

• Optimizing the use of people’s time
• Improving morale and minimizing time wasted in complaining
• Developing communication skills and processes while working on tangible work leading to improved business results
• Achieving results under budget and in shorter cycle times

Providing your team with additional expertise to support their success is a demonstration of wise leadership that will both improve organizational performance and relieve you to invest your time in other priorities.